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Privacy Policy

What Does Primary Bank Do With Your Personal Information?

Rev. May 13, 2025

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number and income
  • Account balances and payment history
  • Transaction history and credit history
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information, the reasons Primary Bank chooses to share, and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does Primary Bank Share? Can You Limit This Sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes
to offer our products and services to you
Yes Yes
For joint marketing with other financial companies No We Do Not Share
For our affiliates' everyday business purposes
information about your transactions and experiences
No We Do Not Share
For our affiliates' everyday business purposes
information about your creditworthiness
No We Do Not Share
For our affiliates to market to you No We Do Not Share
Questions Call us at 603-310-7200
What We Do
How does Primary Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Primary Bank collect my personal information? We collect your personal information, for example when you
  • Open an account or deposit money
  • Pay your bills or Apply for a loan
  • Use your credit or debit card
We also collect your personal information from other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • Primary Bank has no affiliates
Non-affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Primary Bank does not share with non-affiliates so they can market to you
Joint marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Primary Bank doesn't jointly market.